Billing, Cancellation and Refund Policy
Last updated: 2025
Billing
RFI Tool is a monthly subscription billed in advance through Stripe, our secure payment processor. Your subscription renews automatically each month until canceled.
3 Free RFIs
New accounts include 3 free RFIs with no credit card required. After your 3 free RFIs are used, you will be prompted to subscribe at the listed monthly rate to continue generating RFIs.
Cancellation
You can cancel anytime - no phone calls, no emails required. Go to your account page and click Manage Subscription to cancel through our billing portal. When you cancel, you keep full access through the end of your current billing period, and you will not be charged again.
Refunds
Because you can cancel anytime and keep access through your paid period, we do not offer prorated refunds for partial months. If you believe you were billed in error, or you have unusual circumstances, email us at support@mybuildkit.com - Refund requests are reviewed individually.
Price Changes
If pricing ever changes, existing subscribers will be notified by email at least 30 days in advance.
Questions
Reach us anytime at support@mybuildkit.com